I have had enough now. i upgraded on Saturday, 1 June and had to do a sim swap as my new phoe uses a micro simcard. i got tol it would take 4 hours to activate. Sunday morning still no service. i phoned 808 and got told that no sim swop was done. i then phoned the MTN Irene branch and got promised ...
My wife upgraded her phone to a new S3 mini and within 2 weeks the screen stopped working. I took it into the MTN repair centre and booked it in for a warranty assessment which I was told would take a week. After 2 weeks I went back and was told that the assessment had not started because I had not ...
Being a loyal customer to MTN for almost 10 years and spending more then R2000.00 a month, im disgusted at the service i have been given. I got a new samsung S3 in Feb from Durbanville MTN, not long after having my phone i accidentially let it slip out my hand and it hit my keyboard on my desk. and ...
On the 9th of May my MTN contract had reached its conclusion & I decided to switch to prepaid. I called MTN customer services & was also advised to speak to the accounts department who advised that the settlement on my account that would go off at the end of May was around R1800 due to data ...
MTN hav decided that my personal information is not confidential and have released my personal information to "Summer Mobile" and full acces to their database with all my information on it. This is totally unacceptable. ...
I went to upgrade my 2 daughters phones on Saturday, I am listed as 'able to upgrade on the contract', this was arranged more than 2 years ago, the young man who helped us refused to phone MTN to confirm same, after standing in a Q for almost 2 hours I had to go back home and get a letter signed by ...