On 27/05 I phoned ITCBA to find out how much was due on my account but was told that all MTN account were being handled by MTN directly. I phoned MTN around 8:21am, spoke to an operator who referred me to legal Dept. I spoke to Lerato Mabena and explained my situation. I just wanted to know my ...
I HAVE A CONTRACT WITH MTN FROM JUNE 2012, MY BLACKBERRY 9360 HAS BEEN FAULTY LATELY 1ST THE CAMERA IS NOT WORKING AND FROM FRIDAY IT WAS STARTED GOING BLANK ON THE SCREEN BUT COULD STILL RECEIVE PHONE CALLS . THE LADIES FROM MTN MOUNT EDGCOMBE CAME TO WORK ON FRIDAY AND THEY SAID I SHOULD TAKE IT ...
After 3 months of complaining and countless hours spent on the phone, trying to get someone to help me, nobody has come back to me. I have at least 10 reference numbers but still every time I phone nobody can help me. After my previous contract expired I got a new contract and was charged R1000 ...
Please read previous complaint at link below before reading this post. https:///mtn/complaints/no-internet-1092474 After all the waiting, the internet finally worked. On Friday I received my Bill, saying that my bill for the month is R1600 for the month. After all the struggling the previous weeks, ...
This is my 3rd report. This phone is now switching of randomly even during calls. Ny business gets affected. Mtn doesn't do anything than saying the email has been excalated whilst nothing is said. I have to say this, I don't think they care about me as a customer. If I wasn't paying, the line ...
I've been trying to activate a new sim-card for over a week. I received the sim-card (along with my new phone) from MTN Direct (no complaints here, very good service, quick delivery). But when I tried to activate the new sim-card the machine message states that the ID number I gave and the sim-card ...