I have cancelled my MTN contract more than a month ago. The final statement has been delivered and paid, but for some reason another R152.25 has been deducted from my account. I have been trying to get hold of someone via the MTN call center to sort this out for days. They simply DO NOT pick up the ...
Good day Iam extremely upset with the service I received from mtn, I had to run around all over the show to get the simcard replaced, after spending an exorbitant amount in calls to your call center notifying agent after that there is a problem with the sim or the phone, being transferred from ...
I CANCELLED MY CONTRACT A MONTH AGO, NOW YOU COME AND SEND ME A TEX TELLING ME THAT MY ACCOUNT IS OVER DUE, WHAT ARE YOU TALKING ABOUT PLEASE REMOVE MY NAME FROM YOUR LIST OFF PEOPLE WHO HAVE CONTRACTS WITH YOU AS I AM NOT ONE OF THEM. THANKS ...
I submitted an application for a new contract on Friday 31st May at the Canal walk branch. I haven't had any feedback since then. I don't have the consultant's number and there are no contact details on the website. I called on 021 527 2000 and the lady there said she sent the consultant - Khaya an ...
The customer experience at the store in Canal Walk is not much to be desired. Here is my experience in a nutshell: 1. spent over an hour in the queue 2. Staff look very labored and slow 3. Attitude of most of the staff is one of "I don't want to be here" and lets see how slow I can be 4. ...
I recceived free 200 data budles for my blackberry for being a loyal customer for almost 10 years.but it was never added to my balance. I then never added loaded new data because i thought it will be for the new month and it doesnt make sense that they want to give you data if you still have ...