I have a blackberry contract with MTN since December 2011. I rarely use my fone to make fone calls, nor do I sms very much because of the free Blackberry internet service. This is why I was very surprised when on attempting to make a fone call, I discovered that practically overnight, my airtime ...
My 24 month contract has lapsed and i have been trying since Sunday to migrate to a prepaid account. After physically going into the Zevenwaght branch on Sunday, the consultant informed me that she could assist me but i should dial the 808 number. I did this and was advised that i should call again ...
I have been experiencing network issues. When I sometimes make calls it says I am no longer with a registered network or emergency calls only. So I go to the store and they cannot help me, they said I need to go to the store where I recently did my sim swap i.e. waterfront. I only went to the ...
I applied for a top up account they gave me a any time account, I went to mtn to make them to change it, It was their fault but they charge me for changing the account. I phoned complaints department and they said the will go thru the recordings to assist me, then they will call me back this is 2 ...
Ive been trying to get technical assistance on the 1555 help line its nearly impossible to get through and when you eventually get through the assistance is inadequate ...
I would like to bring to your attention the disgraceful service which I have encountered at MTN. It is with frustration that I am now appealing to the board of directors of MTN to try and get an answer!! On the 24th May we had a break in at home. My Samsung Galaxy tablet was, along with other ...