Please can you tell me how is it possible that my account is on R289??? I was on the everyday contract for R249 a month, including BIS and R100 airtime??? I did my upgrade yesterday (10.06.2013) for a Samsung s3 mini. Where do you get that amount from (R289)??? As I was on the contract that had BIS ...
This was the lip services provided by MTN Guess what nothing happened! Hello trevor9, Thank you for taking time to raise your concerns with MTN. I apologize for any inconveniences caused as a result of this. I understand the frustration that you endured in your attempt to have the issue resolved. ...
On about the 20th of May 2013, i received a sms stating that i had reached 90% of my Credit on my cellphone contract, i sent my wife to MTN East Rand Mall to try and find out what is happening, she was told it was internet charges, we would have to request a detailed break down of the charges once ...
Dewald, the Blackberry specialist at MTN went out of his way to assist me with what could have been a frustrating experience with MTN's onerous assessment/insurance process. My new Z10 kept on powering off despite showing a charged battery, and Dewald took the time to thoroughly check the phone for ...
My complaint started at your Riverwalk store. I requested the 2gig Tab package but when the new month upgraded, I only received 1 gig.the consultant never came back to me regarding the query so I decided to go back to her.she never bothered to phone and when I went there I asked wy the wrong ...
Hi, I recently started a brand new contract with MTN. I received my first statement today and noticed fees that were not discussed with me, specifically a "PROMO SERVICE FEE" of R148.24. Before I signed the contract I asked numerous times if there were any additional charges, this ...