Hello My fiancee opened a contract with MTN boulders, she purchased sony xperia only to find out that it does not have a dialler this wasnt explained to her.the person that helped her is nthabiseng we returned the product the very next day and demanded to cancel the product for it fell in the 7 ...
I had R800 Airtime accumulated on my contract which was about to expire so called 808 to enquire if I could transfer it to another MTN user, was told yes I could but only to a pay as u go subscriber. So they sent me forms & I got it set up, I then transferred R150 to someone (rather get it used ...
This is your message to me 1 week ago!!! I have phoned 808 - they know nothing about it!! Why has nothing happened?? I have been a customer for more than 10 years and this is the way you treat your customers??? Hello smit35, Thank you for taking time to raise your concerns with MTN. This is the ...
I was inquiring about the airtime in my phone, unfortunately the lady by Tholakele Duda was the first available consultant and she was rude saying she doesn't want to repeat same thing as if she is singing. I am very much upset with this kind of customer service i received from MTN as such a huge ...
I'm still waiting for you people to catch a wake up and credit me for incorrectly billing me for 2 data bundles. Every time I call, I get told that emails have been sent to the guy who is supposed to approve the refund, but its close to a month later, and still nothing. You people are quick to make ...
On 3 May I complained on HelloPeter that MTN simply deducted money (R263) from my top-up contract with no explanation. Ref. #6334290. To date my enquiries to MTN's helpline, my MTN sales outlet, MTN email helpline and HelloPeter were all in vain. MTN reponded on HelloPeter, apologised for their ...