I went to the one MTN shop in Cape Gate on 19/04 to enquire about cancelling my contract & giving up my no. I spoke to an agent & told him that I no longer want my number & that I plan to go to another service provider. He said my contract was due to come to an end on 19/05, I should ...
As I have done a upgrade on my account, my account has credit of R10 000! And have paid my last month installment of R1250 and which means my credit is now at R8750 becAuse the payment does not reflect! Now they do not want to unlock my line cause they want me to pay R8750! But that is my credit! ...
Hi, I would like express my deepest disappoint in the appalling service I received from fourways mall MTN. > I went to the shop to get my phone on Sunday and was told they need to do a verification and you guys open 9-5 weekdays. I was ok with that and told the lady to keep it aside I will come ...
It is now a full year that I am trying to stop MTN from my money. For the past 12 months MTN has been debiting my bank account for a contract I DO NOT HAVE! I have a prepaid cellphone on the MTN network and a Cell c one. I want my money back that you took for the last 12 months. Every time I go ...
Original complaint: 28 May and Mantoa responded on 31 May. Her responce was that she has escalated the issue. I'm still waiting for someone to call me 11 days later and we can have this useless SAMSUNG phone fixed/swapped. What am I supposed to do now? Yesterday this phone was offline every 2 hrs, ...
I have two contracts with mtn both on voice, my one contract was expiring in January 2013 but last instalment was to effect in February 2013, subsequently I renewed that contract with MTN Fourways Crossing and I took the data package and at the time I had approximately R1, 199.00 airtime in that ...