After my complaint on the 29th May 2013 I was immediately contacted by Kate from MTN who promised that she will have my premium refunded as after she listened to the numerous calls I made she agrees that they were WRONG IN DEDUCTING from my account. I have sent many follow up emails with obviously ...
HI NOMONDE... I AM SURE YOU ARE WELL YOUR RESPONSE TO MY QUERY... THIS IS MY 3RD POSTING ON HELLO PETER OF MTN AND SO FAR YOUR RESPONSES ON BOTH OCCASION WERE THE SAME IN THE PAST MONTH... DO YOU PERHAPS COPY AND PASTE THE SAME NONSENSE ON EVERYONES QUERIES... THATS WHAT YOU HAVE DONE ON MINE... ...
I upgraded on 0837815264 to Samsung Galaxy Note 2, imei nr 354839050863789. I used the phone for 2weeks and then the speaker died, i could not receive and make calls as i could not hear others. I upgraded in Pretoria and the the phone started giving me problems in Bloemfontein. I took the pghone to ...
I am using a 3G Mtn modem which most of the time gives me adequate internet connectivity (albeit very slow!) But several times a day I will suddenly be unable to send e-mails. Receiving is fine and I can still connet to the web. I have tried to send a complaint form to them and each time it ...
I had an issue where someone has done a handset upgrade on my MTN contract. After reporting it the first time I had to make additional calls to get a response from MTN as to how they are going to action and resolve this matter. I had to then proof my identity by sending MTN certified copies of my ...
I took a phone on contract about three months ago. And two consecutive months the same thing has been happening since i had the contract. My data bundles and airtime have been vanishing without me using them and i always realize later that they are gone. And both incidents happened at night while I ...