Early this year my father and father-in-law passed away and I had a contract for them as part of my bundle of cell no's with MTN. Knowing that it would be impossible to cancel 2 contracts over the phone, I went to MTN Pavillion with ID, Proof of address, Original account, letter to cancel, etc. Get ...
We went in store on sat the 15 to find out if a tablet was wifi and 3g and informed that it was. I had the tablet delivered to my dad in durban -(we are in cape town) only on receipt we see that it is only wifi which is NOT what we want In addition to the email cc to you which I resend to [Email ...
I took my Blackberry in for repairs about 2 months ago because the phone couldnt be turned on. The phone was sent away for repairs. Two weeks later I received a refurbished phone form Blackberry. 30 minutes after I received the phone I couldnt make a call because the speaker was broken. I took the ...
I took my phone, with a cracked screen, to the walk-in repair centre, on 14/06/2013. I was told that I would receive a sms, on Monday, with the charge to repair my phone.By Wednesday I haven't received a sms, and after phoning, I was told to pay R996.38 into the Absa account, and that my phone ...
I HAVE HAD IT!!! AFTER MY PREVIOUS REPORT I STILL HAVE NOT RECEIVED MY PHONE. I HAD A FORMAL MEETING WITH THE MTN STORE MANAGER... I STILL DONT HAVE A PHONE. I AM SO FRUSTRATED I CAN SCREAM. WHAT ON EARTH IS WRONG WITH YOU PEOPLE! WE ARE HEADING FOR MONTH NUMBER THREE AND I STILL HAVE NOT RECEIVED ...
I recently took the Samsung S4 from MTN. I signed a contract for the 350 package and 350 data and 350 SMS. When I got the phone they put me on the R200 package. I logged a complaint at the store as this was not what I sign the contract for. They promised to fix it and told me that it had been done. ...