I am very disappointed with MTN, they really are making me sick, i have been billed for a BB when i have already upgraded to a samsung, i called the 808 and they told me i was supposed to tell them that i don't want to be billed for BIS, i mean if i did an upgrade why am i still being billed for a ...
I went into the RandRidge mall on Thursday the 6th of June to find out what documentation was going to be required for opening an account and if there were any forms to fill in. I was told what documentation to bring and that there would not be any forms to fill in as it was done online. Saturday ...
I went in on Monday to do a sim swap, it had not gone through by Thursday. I returned on Thursday, another assistant dealt with me and gave me another sim swap which also did not go through. I returned again on Friday and had a third person deal with me! No one could tell me what the real issue is ...
Called 808 call centre to cancel a contract. I was in queue for 1 hour 25 minutes without any help. Ended the call in frustration. Common MTN, please provide us with a better customer support. I am working and cannot hold for an operator to assist me for hours. Your cancellation centre closes at ...
MTN cut my daughters service. After 2 years of mtn my daughter upgraded with mtn against my wishes. First I had to pay for the new sim, now my daughter tells me that her phone is cut because of another upgrade fee. I thought upgrades were supposed to be free. ...
Can you kindly get someone to contact me regarding my expired cellphone contract. I phone the MTN call centre from a Vodacom number, thus not a free call and after 10 minutes the call is dropped. I Then tried a log a complaint on the [URL Removed] website, but when clicking on complaint, it tells ...