I took out a data package with MTN through Autopage some 2/3 months ago. The number of times that I get knocked of the network when connected to the internet is beyond believe. This morning I decided that I had had enough and phoned MTN customer service on 173. Firstly the IVR menu gives you all ...
With follo up to REQ:2296011 i still have not received my phone nor any phone call with MTN i dont want anything to do with the service provider anymore as I have experienced the worst service ever, after more than 3 weeks of trying to get my phone back since 09/06/2013 i still have not got my ...
My BIS has expired on the 5th of June 2013 the following day i recharged wanting to activate social and emails services but selected the wrong thing which was MTN social network services that instance i called customer service to ask if the cant reverse and activate the social and email for me ...
Hi, I had inquired regarding a promo fee charged that I have been billed for over the past 2 months. Initially no response was received by logging 2 or 3 calls on my MTN active account, then a separate e-mail to the store where I did the upgrade had a response that it will be forwarded to the ...
I booked my phone in for repairs on the 23rd of May and was advised it takes 7-10 working days. On the 3rd of June I received an sms from their repair centre acknowledging receipt of my phone. On the 10th working day I called the repair centre and they confirmed my phone was repaired and sent back ...
Hi, Could someone PLEASE explain to me why I still get charged for Blackberry as I have upgraded to a Samsung. Surely someone could have picked this up because the upgrade fee was charged immediately. Also I need to know why after 4 requests now a massive bills MTN still did not load my 1 Gig data ...