AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - MTN s promotion on data purchases is a | #315884

Mtn
MTN's "promotion" on data purchases is a

After purchasing 100 mb worth of data on a number of occasions, i have come to notice that the expiry date given on the sms recieved after the purchase is incorrect. The supposed expiry date for the extra 50mb on a 100mb purchase is 3 days, and the expiry date on the 10mb promo is 1 day. My problem is that the sms notifying me of the expiry date seldom comes through on the same day of purchase, meaning on a 100mb purchase is now actually only 2 days instead of 3. On purchasing 20mb for the first time yesterday 23/1 i wasnt aware the expiry period was only 1 day until i got the notification today 24/1 at which point the promotional extra data had already expired. What i find now is that apart from havinng the most expensive data bundles on the market, mtn have now also resorted to cheating consumers in an extremely underhanded way.

Date:

Company: Mtn

Country: South Africa   City: Mtnsp

Category: Telecommunications

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