Dear CEO My 1st mistake was choosing MTN as a service provider. Besides the limited internet connections I feel you provide the exact opposite of what should be provided. I won't start at when my contracts were initially taken out (you still owe me money from that) but rather to present where I ...
I only got my phone this month on top up contract at R310 P/M R100 and 200MB but today on the 26/06/2013 I was charged (debit order) R1164, Where does that come from? I thought was gonna be debited for my monthly fee of R310. how much for the next month? ...
I changed my bundle package over the phone with customer services. There was a special at the time for R99 a month for 2gb top up. I have never reached my 2gb and am getting charged R130 pcm. Everytime i call the call centre there systems are either down or i am on hold for over half an hour. I ...
Yesterday we just received a legal notice letter from Munnik Basson Dagama INC for us to pay 16279.00. No-one from MTN has come back to us since last year when Veronica Smith sent us email below which state that they are investigating the case. I wonder how does people at MTN works! because we were ...
My contracts expire in 2 Months!! Yippeeeee!! then my CANCELLATIONS can begin! After numerous complaints MTN has yet to resolve my network coverage problems. Numerous Templates have been completed and sent! SAME problems: "Network Busy". Data Coverage is so bad that I now only use Vodacom ...
I'm a very frustrated MTN customer, I did an upgrade with Brendon Neethling on my birthday 3rd February 2013 and now regret doing it. I upgraded from an MTN 100 to an TN 200 contract. Brendon then made a mistake on the system and printed out an MTN 600 contract, but he re-assured me that he would ...