I purchased a Samsung S4 online beginning of May. I applied for the R399 package with 200 smses, 200 free minutes and 2gb Data. To my amazement they deducted R2700 last night. When I logged a complaint I was told by the call centre agent that its my data usage. How the do you use R2700 of data??? I ...
I was debited R1024.00 this morning (26/06/2013), my normal debit is R550 for both cellphone and Modem contract every month. I rarely use the modem as I am not getting 3G signal where i am staying (reported the issue a year ago but still no change), to my surprise MTN is saying I have exhausted my ...
I am really disgusted in the level of service I received today from the call centre agent. She is impatient and rude. She has no telephone skills and should not work in your call centre. You could hear from the word go that she wasn't interested to assist me and that she was irritated. First she ...
I have 3 contracts with MTN 2 voice and 1 data, i make use of the make voice contact and the data contract, my farm manager has use of the 2nd voice contract. my farm manger got out of hand with phone over December and January, i received a statement of around 8K. explaining to MTN that due to ...
I have a Cellphone contract with MTN, I had gone into a walk in centre and changed my banking details with MTN in February 2013, in March they had failed to effect the necessary changes of my details on their system, and as a result cancelled my account and suspended my service until I went into a ...
Good morning I got a tablet and a normal contract with you guys, with my phone I.m 100% happy no complains but with the tab got problems with my data. from day 1... if you call 141 or something thy say your contract has been suspend. I took my tab to a mtn office in Witbank thy told me my sim is ...