Trying to undertake a simple sim swap for 1 month now. First went to MTNSP in morningside, where I was told they had no stock of micro sim cards. I went to several other stores who gave the same excuse. Vodacom store had the same issue. 4 weeks later, went to store in Eastgate mall and queued for ...
My cellphone contract expired, the end of the 24 months, in September 2012. I did not upgrade then, as I was waiting for a new handset to be released. I did upgrade in January 2013. I understand that the contract does continue month to month after the expiry date, but the additional handset charge ...
Hi have recently noticed that my dual SIM card was not working, I called MTN (808 number) customer service to assist. I have now called 3 times for the matter to be resolved, but with no success!!! Each call, the agent says it will be active in the next 2-24 hours, it has been nearly 3 days and ...
I recently took my Blackberry 9320 in because it kept rebooting itself. It is still under warranty. MTN phoned to say the phone was damaged "inside" which I dispute as I had never opened the phone or taken it elsewhere for repair. They wanted me to pay R1800 to have it repaired, I ...
I visited your MTN branch in Menlyn (Bottom branch) today, to switch over from Contract to prepaid. The lady who assisted used my phone to call 808 and asked me to follow the voice prompts. Eventually i have explained to them that i want to move to prepaid and they told me it will take 2-24 hours. ...
I applied for an upgrade (1/06/13) and i was told the contract was still under my mothers name, i came with her to the store and we completed the forms and i was told there was outstanding amount and the upgrade will go thru once that is settled. The amount ws settled and when i went to the shop i ...