Good Morning In response to my previous Hello Peter Complaint (REQ:2304205), I received a call from MTN yesterday concerning the crack on my Samsung S3 where the lady said you were still waiting for me to pay for the damages. Unfortunately i did not get her name due to the fact that she said she ...
I took a contract with MTN in 2011 I gave my bank details and all but I kept my prepaid sim card in. All of a sudden I receive a letter from a lawyer saying that I bridged a contract and owe R5999.89. I was so surprised cause I signed for a debit order and my account has been debited a couple of ...
I have been trying to cancel my cellphone insurance for weeks. Everytime I call the insurance line and follow the voice prompts, I never get through to anyone. I hold for 8 minutes and longer without a response. I have tried atleast 6 times. I have tried calling the MTN direct call centre and they ...
NO FEEDBACK FROM MTN YET!!! i JUST HAVE TO TAKE ALL THE ABUSE AND HARASSMENT THAT I GET FROM THE PREVIOUS USER OF THIS "NEW" NUMBER THAT MTN GAVE ME. I GET CALLS IN THE MIDDLE OF THE NIGHT AND I GET THREATENED BY ALL THE PEOPLE THAT THIS PERSON OWES MONEY TO. THIS IS REALLY NOT FAIR ON ME ...
I have been faxing and refaxing documents as requested but know body is contacing me to give me feedback and i have called multiple times to find all agents not aware of my situation. i get threatening sms's from VVM to make payment arrangements... i'm really in a corner and need to be assisted. it ...
Firstly MTN did not load my data bundle and charged me out of bundle rates. I had to pay these massive bills and could not understand why. When the problem was detected MTN undertook to investigate and to report back to me. I received the following sms from MTN SP: "Good day, your MTNSP query ...