I recently (27/06/2013) purchased some air time from my FNB account to my wife's cell. To date the credit has not been paid to her number and yet the money was deducted from my account. MTN has been having problems recently with network connectivity. please follow-up and see where the problem. ...
5 months into the contract my phone started cutting out during phone calls both made and received. I never thought anything of it but, this continued and was becoming rather annoying. I returned with the phone to the MTN branch where I had received. It so happened that it was the day before the 6 ...
"How to transfer airtime, SMS and/or Internet Bundles Dial *141*3# from your MTN cellphone and follow the prompts. When a customer transfers an internet or SMS bundle, the airtime value will be depleted from their prepaid wallet. Example, if you want to transfer a 10MB internet bundle, your ...
On the 3/06/2013 I booked my cellphone in for repairs at MTN Carnival Mall. The assistant at the told me the phone will take up to 7 days and I will receive a call from them, when the phone is back from repairs. I never received the phone call after 7 days. I then strated to follow up on the ...
I took out a contract with MTN phoenix plaza, past 6 months i have changed my nokia lumia 920 twice, i have recieved a brand new handset on the 15 june 2013. On the 26 june i tried using my camera and it stops working, switched it on and off and it stops working, i then tried putting off and left ...
A handset was lost and duly reported to MTN in Brooklyn. They in turn submitted the claim forms to their Insurance Department. The insurance department informed the Brooklyn Store that the customer needed to phone the number 0831236084 for the insurance claim to be finalised. The phone just rings ...