Dear All I have found myself in a situation where I am yet again another victim of profound incompetency. I bought my phone last year August from the MTN shop at Cresta Mall, a blackberry 9900 (The latest at the time worth R7000 approx). I was told in these exact words, by a woman named Sibongile ...
I am truly disgusted with the service level from MTN. I have given my phone in 3 time already for repairs with the same issues and i keep getting a refurbished phone but nothing serious is being done about it and when i call head office they say they cant do anything which is a really pathetic ...
We engaged in a data contract 4 years ago (2009) where at that time 40MB contract including a datastick was R126 per month. The contract expired 24 months ago but ofcourse with no reason to cancel we continued to keep the service. Since then, data pricing has been reduced and I found that my ...
I signed a contract for a laptop at mtn on tuesday 25/06/2013 an i was told that i will know if the contract is approved by wednesday. Wednesday i got no feedback. On thurday i finally heard back and the contract was approved but they have no stock but the other branches will have and that they ...
Help!!! Siphiwe at Technical Support advised me that I'm unable to download music from the Internet because I have a blackberry phone, Seriously. Also that if I go onto the Internet and access a site and the download speed is not compatible then it will not go through, again seriously. What the has ...
Been paying my account not knowing how much I owe for over 7 months (only received 2 letters 1st 2 months and 2 statements online after). I skipped 2 payments last year if my memory serves me well and paid in advance and yet my fone was never activated so I paid an additional amount in advance and ...