Hello Pieter On 18 June I put in a complain about my MTN internet that is very slow. I received a response from them as shown below but they never contacted me. My internet worked faster for the past 5 days but since yesterday it is back to the very slow speed. It took me about 1 minutes to open up ...
Came in for an upgrade to three handsets on Monday 24 June. Mtn Wcape were offline so no upgrade possible. thembi took my details and kept me posted through the day and contacted me on Wednesday 26 June to say they were back online. Rudy from Nokia gave equally excellent service and we agreed that ...
I went 4 an upgrade in February at mtn wonderpark.i took a contract which i had to pay R250 pm bt i have been billed 339 since den.i contacted da person who helped me at wonderpark she said she had sent da request so dat i may b changed to da correct plan.bt m still paying da wrong amount even ...
2 months ago, I received an invoice from MTN for a cellphone contract I never took out. I contact MTN and they stated this happens "all the time" and all I need to do is fax them a copy of the invoice, a certified copy of my ID and a police affidavit stating this contract is and this ...
A friend of mine took out a contract on 17 April 2013. As I understand it, a phone with a fault can be exchanged within 7 days. Anytime after that it will be sent off for repairs. No problem. What is a problem though, is the fact that the phone was taken into the shop on 4 June, but only received ...
So i decide to change networks from cell c to mtn to have better cellphone reception. Just to find out that mtn's cellphone reception is worse. I logged a query on their website which too date the did not respond to. Now I'm stuck with this contract for the next 2 years... is this going to be fixed? ...