I upgraded my phone in March and signed for a prepaid contract for 479rand meaning my account should be debited with the same amount every month since then MTN debits my account with whatever amount they wish! I've called the call centre 6times now and each time its a different story 1st they made ...
I had an issue with my blackberry and as it was still under warranty, I took it the morning side branch for repairs. After 3 weeks I got a call from an extremely rude lady at the branch saying that I must just fetch my phone. I asked if it repaired and she said no, that it is irreparable and ...
Good day I am disappointed in mtn customer support service. I am unable to access my voicemail msgs and I have been calling 808 the whole night but this lady by the name Thuli a consultant keep transferring me to someone else and the call ends up being disconnected! What is the use of voicemail ...
I missed a payment on my MTN account, and paid it directly to MTN at Keywest mall, not only the outstanding amount but also the amount for the following month, i was assured that as soon as the payment reflected on their account the debit order for that month would not be forwarded, all i needed to ...
I am highly upset with MTN. My mother has been a loyal MTN prepaid customer for over 15 years now. She has kept her original sim card and it has always worked. Recently I got her an iphone, we were informed that my mother couldnt just cut her current sim card smaller because it was outdated. We ...
I've requested a detailed bill for May because I feel I've been over charged and would like to see where the costs where incurred, but I've requested the detailed account 3 times now and everytime they say it'll be emailed to me and I've not received anything. This is QUITE frustrating! Makes me ...