I received a call from Simphiwe Hlongwa around the 5th of June 2013 who informed that I was eligible for an upgrade. This agent, for unknown reasons, failed to advise me about the upgrade charge as well as other crucial information relating to Billing. I have been in contact with the call centre ...
My list of complaints for MTN is long, but I will summarise below: *No network coverage at my office for past week *Poor network coverage at my home *Data transfer is frustratingly slow *90% of the MTN website DOES NOT WORK!!! *Can't contact MTN from their website I tried to send them the email ...
I have been going through my statements, and for the months of December to March I have been paying R99 for my 2G, and BOOM all of a sudden, between the months of April and May the amounts have gone up six times higher, How the heck is that possible, and the funny thing is between those months, my ...
Easy solution to this problem- Change network. From being told that I can't download from my blackberry even if I purchase my own data and if I try that they will "Throttle" us as the I.T guy put it, to no voicemail for 5 days, being to about their 2 - 24 hour turn around tim, to their ...
Since I renewed my contract - I have phoned 808 & 0831238000 & am STILL waiting to have caller ID re-opened. Meaning that if I phone someone I DO want the recipient of my call to see that it is me calling & that Private Number does not get displayed on their phone. I always had this ...
How come mtn says that we cant use our top up airtime to buy data bundle as we pay for it. where does it say we get the money for free and pay for the device only. mtn is ripping people off as we pay for airtime that i cant use as i want. all other networks allow it. if mtn want to keep their ...