Very Sorry MTN, but I do not except your apology! To date not 1 individual from MTN has contacted me. You had the audacity to charge me for the Sim card I had to buy in order to reinstate my phone after you authorised a Sim swop. I will state again. If the sim swop was not done by MTN, the would ...
I am trying to reset or get information on the username and password for my 3G account as I have lost it and therefore cannot use an service for which I am paying. However, I have been transferred to the Data Deparment three times, and all three times the call has been dropped. I am currently ...
Express Telecom approached me with an offer of 2 gig data package @ R139. Activated on 18 May 2012 after almost two month delay but on a 500 mb data at R249 pm. Lodged a query on 21 June 2012 no response. July 2013 bill is R 1 627.94, phoned Express Telecom and spoke to Adhir was advised to go to ...
Good day, I was contacted by a MTN sales agent/representative to do an upgrade. During the call I asked the agent if this was the best package on offer at the time and he indicated that it was. This was a recorded conversation. I then promptly agreed to the upgrade. Later that evening I noticed a ...
On Tuesday 23rd July, I went to MTN Richards Bay, to request backdated copies of monthly invoices for tax purposes. This was clearly explained to "helper" on entrancing the office. One's cell number is then entered into the machine, a queue number issued and one is then told to wait for a ...
I have a contract with mtn when my phone broke after 2 months they send it in and gave me a refurbished phone when i said i want a new phone they said they cant cause that was a new phone after i said they must cancel every thing, mnr Leko the regional Manager phoned me and promised me that the ...