Good day, On the 29th of July I went in store to personally apply for the Combo Deal with Samsung Galaxy Pocket Plus (S5301) and Samsung 32" LED TV on MTN AnyTime 100 for R189pmx24. This deal expired on the 31st. I asked Elaine, the store assistant, if it's possible to still get this deal, her ...
MTN are you really surprised you are losing customers? MTN has unilaterally increased the price of their itemised billing despite a signed contract. Isn't it nice to know you can do what you want whenever you want and the customers. When questioned the answers given by customer care are words to ...
On 31 July I went to MTN Hayfields. I had a Vodacom contract and number which I wanted ported to a new MTN contract. I placed the order. A week went by with no phone and no contract. On 7 August I (8 days later) I was contacted to say that there was still a delay. I requested a change in the ...
I have been using 0785287116 from March 2009, lost my nokia 1616 in May, I've been trying to do sim swap ever since bought a lot o sim cards I even was ordered to fax my affidavit certified copy of my ID to 0837057868 on the 08/08/2013. I called today I was told to re-do everything again who the do ...
I have now been asking MTN to email me my billing for about three or four months in a row now!! I have made contact with them more than 5 times already. Every time I contact them I am assured that I will receive my invoices within 24 hours I have still not received any thing. I have even gone as ...
Since Monday morning (12/08/2013) I have been trying to contact MTN business with regards to changing ownership of two of our contracts. Not only have I not been able to get through to the call center but emails which are sent to [Email Removed] are never replied to! Due to the complete lack of ...