I have been having some problems with my MTN account (the same thing happened to me at exactly the same time last year with the same amount). It has been almost one month with nobody able to give me any feedback. My account has once again miraculously came to R1850.00 when I have not been using my ...
I tried calling the 808 number on the 13th of August at around 7pm, there was no answer till I abandoned the call. so I thought maybe the call center is closed at that hour but it would be nice to have an automated system informing customers of the call centre operating hours..then today on the ...
We went to Europe on business. Arranged phone to be switched to roaming in case of any emergency. I never received calls and did not make any call during the period which can easily checked also with cellphone call logging system. However MTN added 267 calls on roaming approx 55minutes on roaming. ...
Posted a report about MTN on 9 July. MTN responded to indicate matter will be attended to. Still not resolved. Very disappointed with MTN and their false promises and failure to assist. ...
The courier company was supposed to bring a sim adaptor as I make them aware that my phone is a samsung note 2 and I'm using a micro sim but they gave me a loan form that is not micro-sim compatible. I refused to take the phone. They promised we they will bring the phone again with the sim adaptor ...
My phone decided not to charge from last night 13 Aug, So i decided to google it and it is well recognised that there has been incidents where the phone doesn't charge and there is even a video on the web on how to fix it, should you have the spare parts, skill etc. The phone was provided as part ...