I DID A SIM SWOP ON TUESDAY (13/08/2013 AT 13H48) AND WAS ADVISED THAT THE PROCESS TAKES ANYTHING BETWEEN 2 AND 24 HOURS TO BE FINALISED. ON WEDNESDAY 14H48 I CALLED THE CALL CENTRE ENQUIRING WHAT THE HOLD UP WAS AND THEY ADVISED THAT THE REQUEST IS STILL PENDING, I ASKED WHAT THE TURNAROUND TIME ...
I took out a contract with MTN on 07/06/2013, later on the same month i got a bill saying that i have to pay R1400.00 by the end of the month for only internet usage, i thought the amount was extremly rediculous considring the fact that i only log on to whatsapp and facebook, i tried fighting the ...
My mom signed up for a MTN data contract in Jan 2012, which supposedly included a Laptop with very clearly specified software loaded. As of today, 15 August, MTN has not yet been able to provide her with what was stipulated in the contract! To make things worse, their technical team has had her ...
If PSD calls is Internet Usage why am i billed seperately despite having a data bundle of 1GB?? As well as billed BIS which is apparently back with unlimited internet. Highly confused. Email [Email Removed] ...
A while back i put up a complaint about they're inability to understand that, despite having warned them of my upcoming financial difficulties, i have been unemployed for a year now and do not have any money at all to pay them. Now, despite still being harassed by them, they have "Handed me ...
Over the last two days I took two of my Blackberry's in for repairs at the MTN Walk in Repair Centre in Midrand. Both phones were replaced because they were not able to repair them. Thank you MTN for the great customer service and efficient customer service. Four years now that I am with MTN and ...