I have been trying to cancel my contract with MTN since April this year. What a nightmare! Twice I have been told I have to pay R100 (R200 in total) to have the contract cancelled. Followed up with Ndumiso on 23/7 regarding cancellation, received no feedback. This morning I phoned and was told my ...
I have been charged a ridicoulas amount on my mtn data contract the end for this month. I have logged this to be investigated at the end of last month, and only recieved feedback when logging this again on friday 16/08. I cannot account for this and have asked MTN to send me a statement to show me ...
I have had various issues with MTN ranging from incorrect billing charges, problems with booking in phones and generally poor customer service from Moosa at MTN Sandton City. MTN's approach has consistently been to "close" the Hellopeter complaint with a promise to escalalate my problem ...
I'm really not impressed by the way MTN is doing business now. I called them yesterday regarding my iphone that i bought from them which has been working fine for long but is not picking up network now. They couldnt help me in any way, I called customer care for so many times and they were ...
Kevin Mbele from the MTN Branch in Festival mall Is the most helpful person i have ever come across and because of him i would recommend MTN in Festival mall to everyone. If i had to rate his service from 1 to 10 i would give him a 50. ...
Firstly I was given the phone without a sim card, I was told to buy the sim I will get reimbursed for that after doing that and sending the receipt to Shareeka I even struggled to get my refund, I received an email from Shareeka (the supervisor) telling me that she will authorize my account to be ...