To whom it may concern, I am very upset with the service that mtn is providing. I took my phone in to be repaired at the beginning of June. I went in a month later (they did not even contact me to say that my phone was back in the shop), I put the phone on in the shop and the problem was still the ...
NEW SERVICE PROVIDER, NEW CONTRACT, NEW PHONE AND 17 DAYS PAST THE 6 MONTH MARK MY PHONE STOPS WORKING!!! MTN WILL NOT SUPPLY A NEW PHONE BUT WILL SEND THE BROKEN ONE IN FOR REPAIRS WHICH WILL TAKE UP TO 3 WEEKS. I CAN NOT USE MY OLD PHONE AS THE SIM CARDS HAVE BEEN MADE SMALLER FOR SOME REASON. ...
The decision to purchase MTN's sharelink modem bundled with the 40" Smart LED TV was based on the attractiveness of the offer. 6 weeks later, my television has not arrived and I find myself running around trying to get answers while MTN merrily bills me - this has left a sour taste in my mouth! ...
MTN is debiting my account for a contract that i did not agree for on the 20 May 2013 . and when i phoned mtn they say i have two cellphone contracts- however i have never received these phones. In order to get a refund: i will have to send in a statement and it will be investigated for 6-8weeks. I ...
Its been 3 months to date in total since MTN Gateway has took the mobile device in for a repair. I had given the handset in for a quote on repair if it was not covered by warranty, which it is. Tariq and Raksha from Gateway took the phone in and they where good people, BUT, the phone was given in ...
Hello Ive had a contract with MTN long ago and one month I didn't pay cause my billing was wrong so I said I wanna cancel my contract which they did, but charged me for breach of contract so I had to pay all the outstanding months that was left of the contract over to them which I didn't had the ...