My Samsung Galaxy SII handset started to malfunction 4 months into the contract period, overheating and with very limited battery life. The phone was handed in for repairs at the Bloemfontein branch. I received the phone two weeks later and was told that a faulty electrical part was replaced. The ...
Upgraded my wife's phone in June 2013. MTN Sandton store did not properly explain data usage costs, so from going from an average monthly bill of R340, due to data costs received a bill of R2 000.00 1st month after upgrading. I have been trying to get MTN-SP to resolve the query since 19 July 2013 ...
I took out a data contract on 2 May and since then I have been unable to connect to the Internet. I have gone in store multiple times to get this resolved. Two SIM Swaps later and a whole lot of hours in their queues and the SIM card is still not working - 4 months later - ARE YOU KIDDING ME!!! I ...
Dear MTN I have been a customer for many years and have been very happy up until recently.. I have a contract with MTN, I pay religiously every month, for the Samsung S3 that I purchased a year ago. It seems for the last few months I have been charged unwillingly for subscriptions that I never ...
Messages come through 4 hours later. someimes days later. This is a business phone which is also linked to my alarm company and is a necessity for medical reasons for an elderly relative with chronic health problems. this is a regular occurance and is not accwptable. ...
I don't understand why I am being billed for psd calls which I did not use, I had over R400 airtime which was taken from me and was blocked from the network, everytime I call the amounts are goin higher, iv been years with mtn and have never defaulted, I am really dissapointed by this incident, I ...