I received an sms on the 14/08/2013 that my package has been successfully migrated & I went in to the Benoni Lakeside Mtn branch to ask about this. I spoke to Wian who told me that I had upgraded my phone & this was done in Cape Town Cannalwalk. I was so shocked & amazed hearing about ...
After having handed my phone in and being told that the out of box fault is due to me dropping the phone, which is utter rubbish, as the phone screen would be completely shattered if that was the case (Iphone 5), I am now being told that the phone needs to be reassessed in order to confirm if an ...
My father took a laptop and data combo contract out for me this year via MTN headoffice and the package was couriered via DHL. No coverage assessment was done, and once I received the laptop it has been a constant battle to get reception. I called MTN coverage who sent a gentleman out to assess the ...
I've been with MTN for a LONG time, and have two contracts with them. I've always been quite happy with them until today! My 2GB data contract expired and instead of sending an easy SMS to let me know, they converted the contract to pay as you go so that instead of paying my usual R150, i end up ...
I have tried to speak to MTN Management, but they seem to be too busy in meetings, on leave, on lunch on whatever, but they are JUST NEVER AVAILBLE! I am not happy with your explanation and/or response to my request for information and complain. Why don't you just pick up the phone and give me a ...
This is now the third day I have requested for my contract Sim card to be activated. I had automatically done it on the 20th of August the day my phone was delivered. I have spoken twice to people in the call center who were very helpful but all they could tell me is that the IT Department has not ...