I had a query regarding my membership points, and emailed a letter explaining the situation. Very happy to say the matter was resolved in less than a day and my membership points were restored. I am thrilled and have started planning our next cruise in September with MSC. ...
On the 25 March I set off with my three grandchildren aged almost 18, 17 and 12. After numerous e-mails to the MSC Agent (which luckily I had taken on board with me) insisting I did not want "bunk beds" (she had well seen ages of children and which I had pointed out in several e-mails), ...
Paid over R10 000 for a cruise and was disappointed with service. My luggage was tampered with when i went to collect @ the Dbn port. Also on the ship received poor service from the reception staff, spoke to client manager on the ship but did not give me feedback and promised will be compensated ...
We were on MSC weekend of 8 March '13 to the 10th of March 2013. We couldnt disembark to the Portuguese Island, but that was besides the point. They considered the safety of the passengers. However this was my 2nd cruise and thumps up!!! We enjoyed it very much, and the food was fantastic. The ...
People should think before you say.everybody always want someone to blame don't phone in on a rampage and expect to be helped if you are going to be rude and scream at people no one will be helping you with a smile. MSC has no control over the weather so they cant be blamed for ships not leaving ...
We recently went on a Sinfonia cruise to celebrate 2 30th Birthdays and for most of the cruise its definately enjoyable, there is plenty to do, lots to drink and dont forget all the eating.be prepared to gain some kgs.the one thing that is most annoying is trying to communicate with staff, *unless ...