I have had to call MSC Starlight over the past week- a few times. I call the Johannesburg number and I have had no problem contacting them. The Cape Town number is impossible to get through on. I am also amazed at people that go on a cruise expecting guaranteed weather and stops. Surely before you ...
I have been trying to speak to someone at MSC as to why they havent issued my tickets yet... what a complete pain. They have the worst call center I have ever had the misfortune of having to phone. I have tried three times to speak to someone today, my first call was dropped after waiting for ...
On the 26th of Dec I booked a cruise online for 3 adults & a child to the Portugese islands in Feb. It was easy enough to book online & for MSC to take my money but to get hold of them after that has been IMPOSSIBLE. Since last week i have tried to call them continously on all of their ...
I believe that I wanted to go to go to Mauritius and that is why I booked on the Opera - I went in 2011 on the Melody to Madagascar - the cruise was excellent in every way except for Madagascar itself - the excursion that we paid $55 per person was disastrous to say the least! when I signed up to ...
Extremely long waiting lines to board ship, ship is delayed by 4 hours so far and still hasn't left the harbour and extremely bad service and staff are unpleasant ...