Called MSC on 011 798 3600/90 I been holding for 2 hours, no one helped me!!! this is frustrating, I wasted most probably R400 in airtime!!! I need to know where n when I have to pay the port fees!!! can it be this hard to find out??? I am utterly disappointed. Betsie is the receptionist who put me ...
I was charged around R1200 - R1300 for myself, my souse and a child. THIS WAS THE TOTAL FOR ALL 3 The cabin charge was approximately R125 and this was excluding the port charges and was charged per person. When it got to the payment page there was a problem. This is very sad that we get to suffer ...
I called MSC call centre this afternoon because I had a query, I waited on the line for 0ver 25 minutes with no response from the agent instead that annoying voice informat kept on saying my call will be answered soon. I was very disturbed dat no one answered my call, clearly they don't monitor ...
MSC is billing me R8000.00 for $432, I have the invoice that they send me. I am sorry $432 is not currently R8000.00. I tried to get hold of the billing department so that they can clarify this for me but no one answered. I am not willing to pay for money I have not spend. Please assist ...
Thank you to Cyd Sephton from MSC Cruises for making my booking experience such a pleasure! Cyd is so super efficient with answering all my questions via email and takes the time to explain his answers fully so that I actually don't have any further questions to ask. He is very patient and very ...
I have been trying to get hold of someone to talk to from MSC cruises for a week now. I would like to book a cruise departing Durban on the 13th December for 2 people. Each day I have attempting booking on line and you get to a certain page and then it says Internal server error. I have held on for ...