We were booked on a 4 day trip to the Portuguese Islands departing from Durban on the 13th January 2014 we got to the Portuguese islands on the 14th and was told that were could not visit the island due to bad weather and bad water conditions, it is my opinion that Msc is promising people to take ...
The 10th of January was the day that my family and I embarked on a trip to the Portuguese Islands which we had booked months ago. My husband and kids had been looking forward to visiting the paid for trip to the islands only to end up stuck in a ship to nowhere. If this is what I wanted I would ...
I undertook a cruise organised by Kaya Fm and MSC to the Portuguese Island on the 6-9 Dec 2013.I had hoped that we were going to reach our destination without any problems. However we never got to the Island reason being the weather was not conducive! I find this hard to believe because such ...
Msc has the worst call centre service. I called their 087 number at 16.35 on 13 January 2014 they quoted a waitin time of 8 minutes for the call to be answered. At 19.h00I am still holdin on for them to help me with my query. If they initially quoted me the correct waitin time I would not have ...
This is just Ridiculous!!! I called MSC to confirm my booking I bought on Groupon, and what a pain... first the number on the voucher is engaged, only sometimes the call goes through. On THREE occasions I got through the lady at the other end just transfers you through to there call centre and you ...
I have been trying to get hold of MSC South Africa for a whole week now and i have emailed msc as well and still have not received any response. I think it is so irresponsible and so frustrating. This is supposed to be a memorable time but it has been made into a nightmare. All I want to do is book ...