Momentum double debited my account in January. I have been trying to resolve this via their call centre and even emailed them but no luck. I want to know why I am being double debited and when can I expect my refund. ...
I have been trying to cancel my account with momentum since last year December, it seem to me they don't want to cancel it. first time i called them they told me they sending me forms to sign so they can cancel the account. i waited and i waited no forms arrived, i called 2nd time this year ...
Email to Nash on 6/02 Please see all the fittrack activities I have logged. Please advise how many points this equates to and when they will be allocated. I cannot accept the fact that the business analysts are still working round the clock to fix the problem - it has been 4 business weeks and that ...
I worked for Southern Life since April 1986 and left the company in January 1997. I was a member of the Southern Life Pension Fund but when it was declared that companies should compensate ex employees of their Surplus, Southern Life took no action. I understand that Momentum took the company over ...
I have phoned the call center about 20 times in the last week and they are forever experiencing high call volumes? Really? All day long? Should they then not appoint more staff? I did leave messages twice and was never phoned back. I had to phone again!! And on some occasions when i am eventually ...
I received a phone call today from Momentum, asking me to buy long term insurance and asking me whether I have life insurance. I am not a client. When I asked how they got my number the caller told me she gets a list to call every day. I asked who gives her the list and she said I could speak to ...