I have tried for two days, and multiple phone calls to get to speak with a call centre agent... end up having to leave a voice message. I WANT TO SPEAK WITH SOMEONE TO ASSIST ME WITH SETTING UP MY ONLINE PROFILE... MOMENTUM ONLINE IS ABSOLUTELY USELESS. I am new to Multiply via my medical aid - ...
I joined Multiply via my medical aid Bankmed through Absa after they terminated their contract with Vitality. I had joined Gledvista Virgin Active via my Vitality membership. We were promised a smooth transaction moving from Vitality to Multiply. So far I thought everything went well after I ...
As of recent Vitality and Bankmed decided to end their partnership and instead Bankmed opted to partner with Multiply (an offering from Momentum). Since that very moment in time I have only experienced the worst customer service imaginable from Multiply. I've also tried to phone them regarding the ...
After receiving notification of a maturing endowment policy, I e-mailed their operations centre. No response. One day later, I then phoned the number on their letter, and spoke to "T.J." who promised that he would e-mail me all the required documents "immediately". Still ...