I was with Vitality on Bankmed but since the beginning of the year moved over to Momentum Multiply. Their service is absolutely shocking! They do not reply to e-mails and refuse to give me the contact details of the person responsible for relationship management on their side! I was promised a ...
I am a Bankmed Medical Aid member. Up to now I have been a member of Vitality, but the decision was made to switch to Momentums' Multiply loyalty program. I was informed it would take 48 hours to activate my membership. i emailed my application on 5 March and after hearing nothing for 24 hours, ...
I joined virgin active over 2 years ago never had a problem with anything up until feb when i joined momentum i applied to change my membership at the gym to suit the benefits of my medical aid now when i applied everything was all good up until 2 days later i came to the gym only to see on ...
In March 2008 I was persuaded by my broker to invest a lump sum of R130 000 in a Momentum 5 year single premium endowment Policy. I was newly widowed and trusted the advice of the "experts" rather than making my own investment decisions. The letter from the broker promises an estimated ...
Took a policy from a Momentum Approved broker. Was told after a year i will be contacted so we can re-look and adjust where needed. This did not happen. Asked Momentum to appoint or allocate another broker. Was not done. (Strike 1) Changed debit order date and i was double debited (Strike 2) ...
We have joined Momentum Multiply on the 1st February 2013 and since that date have had no end of issues. The following is a list of issues we have had to phone the call centre with in the last 6 weeks: 1.Trying to get the multiply contract setup properly took 2 weeks. Getting multiply cards ...