I phoned and booked my 2010 C320 in for a faulty aircon unit. On arrival at 7h in the morning to deliver my car, after having to arrange for pick-up, and re-schedule my diary because I will be without my car for the day, Mr. Billy, the service manager bluntly told me he cannot take my car as they ...
I lodged a query with Mercedes Benz South Africa on 03-10-2013 about bad service from Mercedes Benz Constntia Kloof. I was told by their consultant that my query will be resolved within 48hrs. To date I haven't heard anything from them. This is rather worrying because if the head office itself ...
My Vito Crewcab went in Mercedes Commercial Durban for the rear suspension to be repaired and came back with the interior parts broken. Right electric windows and switch broken, dash console swapped and not fitted correctly, door panel creased and cup holder not opening, front left brake anti ...
I took my car for the service in Jan 2013 when I picked up my car it had a problem with idling. Took it back wasnt not fixed given a story of the wiring problem. I logged a a call with clients complaint and spoke with Angie. After that nobody ever bothered to come back to me. I took my again to ...
If you think you can run a business and drive a Mercedes Benz you are wrong you are totally wrong. I have a vito 116 cdi 2011 model with 78000 km and it has been more in the garage than on the road. Every time when it's in the garage they just tell you 4-6 weeks parts from Germany. Now I have to ...
On the 17 September I took my car in for service and engine fault, I was then told it will take four days to fix the car, with that time frame was not given any feedback as too who far they are with the car. My service adviser was Mfundo who cared less to keep me posted. Instead I was the one ...