I am Disgusted with Mercedes-Benz service. You promise the world when trying to sell Mercedes. My car is not even 3 years old and is now in the workshop for the 2nd time this year because of what is clearly unsatisfactory quality/workmanship. I logged a call on the 9th Oct 2013 at 7am with the ...
I bought a car and one of the items I insisted on was a FULL motor Plan to 120 000 km, but only to find out when I was dew for service on 60 000km I had to pay 30% of the service cost. ...
Booked my car in for an emergency service as a result of noises that were emanating from the engine. The car was booked in at 7AM on Thursday and during the whole morning no feedback was supplied to me. After countless message that i had leave for Salim (Service Agent) as he never responds to any ...
I am a final year student at Vega School of Brand leadership where we study brands on a day to day basis, critique them and learn from them. Mercedes-Benz is one of the most highly respected brands for their service and quality. I'm afraid to say that i cannot conquer with that anymore but can only ...
Booked my meecedees in for service, reported that two lights at front of car were not working. The car was returned with two lights still not working. My car is still under its motor plan when queried I was told to book car in again this time the car was returned with one light not working this is ...
My husband (49 yrs) purchased his dream car on the 13th September 2013. A red C63 AMG Black Series Mercedes. We've been through 3 Mercs over a period of 5 years (C32AMG, 2009 C350 Avantgarde, 2009 C63 AMG). He enjoyed three weeks of driving bliss, then the joy turned to utter horror. While driving ...