In summary, this is a truly amazing level of unprofessional, dishonest, lazy, sloppy and outright insulting level of service that I have received from Mercedes over the last few weeks, and I am amazed at Mercedes seeming complete inability to deal with my complaint or take responsibility for the ...
I took my car for a service at M2 City Mercedes Benz on the 26/09/13. It took them the whole day to service it, when i arrived after 16:00 Liesel made me to wait for an hour for my car to be released to me, only to find that most of the items done in the service were not done including filters and ...
It is not often that one gets to write about great service so it is a pleasant surprise to for once actually write a positive report. My husband and I walked into Mercedes Benz Menlyn a couple of weeks ago to have a look at the new A250. Mechack was friendly, polite and very eager to assist. We ...
Stopped to enquire about problem with car during urgent unplanned visit. Got diagnisis and friendly advice within minutes. Could continue home without further concrrns. Thanks. ...
If I had the power to change the Mercedes Benz slogan I would change it to the worst or nothing. I bought a 2013 B class in August 2012 and barely a year and less than 20 000km I have taken the vehicle back for fixing 5 times. From the year I have driven the car for less than a year. The most ...
In 2011 I bought a Mercedes Benz from Rola Motors, Somerset West. Upon delivery in Gauteng, during the off-loading process, the vehicle was damaged, quite badly! After a very unsatisfactory period with no real solutions from Mercedes Benz SA, I decided to accept the vehicle after repairs were done. ...