I don't know any more what to do, I have logged numerous queries with Nedgroup medical aid and every time receive a reference number, and then never receive a reply. I also called twice (can't remember who I spoke to) and the ladies were going to come back to me and again, never did. My plastic ...
I found a discarded handbag in the veld next to our home. It was obviously snatched and cut open. There was a number of debit cards, ID book, drivers license and a medical aid card. I phoned the medical aid Customer Care number on 19 December around 09h00, followed the prompts and my call was ...
L am due to have major dental work on the 9th December, l supplied the medical aid with quotes for the Oral Surgeon, and various other people involved.on the 25th Nov 2013. l spent most of today trying to get authorisation for these treatments and it is very frusterating. l was passed from ...
I have to go for my annual check up at my cardiologist on the 9th of December, to extend my chronic medication. So I forwarded my savings plan ICD 10 codes to my doctor to make sure my medical aid will cover my check up, but the doctor notified me that certain procedures are not covered and that a ...
On the 14/06/13 I broke my hand and had to get plate put in it. All my costs was covered by Bonita's except one of R7592.66 for the prosthesis. I phoned several times and Bonita's only said they will process it again and again and again. I have 10 ref numbers I can give to prove my story. I called ...
I was previously on Massmart Health Plan and I left the medical aid and had claimed through the scheme for consultations paid for by cash prior to leaving it. I called them numerously and attached all the necessary documents but I was only paid half the amount originially claimed. I called and ...