After putting up a complaint on Hello Peter, i was contacted within an hour by Jenevee Edwards, from there on out it was a quick process gaining approvals (as I had all the relevant required backing documentation to support my medical assistance request), Jenevee ALWAYS made sure I was kept up to ...
Medical aid was suspended. I sent 2 emails to Bonitas with proof of payment - no reply. Then I phoned the number provided on the Bonitas suspension letter and Owen Goodgall answered. He was sympathetic and could hear and relate to the panic in my voice. He told me to email proof of payment to him. ...
Beginning of June i called to have the registered health provider on my med aid scheme changed after the doctor i was using moved to another city. A couple of weeks ago i checked how far the change was but i was told that they were still busy with it. My wife then visited our new health provider ...
I have been with Nedgroup Medical aid administered by Medscheme for the past 2 years. Last year i changed my plan from saving to hospital plan and i was advised i would receved my savings by end of may. SInce then I have been dealing with Victoria Maynard one of your credit controllers who has been ...
On the 30th November 2012 I terminated my membership with Nedgroup. As I was on the savings plan I had money in my savings account. On the 7th November 2012 I emailed them to please transfer the money to my new medical aid. Nedgroup agrees to do this in 6 months from termination date. On the 4tth ...
So I was an employee at Mutual and Federal in Johannesburg and had to join this medical aid as the employer forces us to take it unless you are covered under your spouse. I joined Medscheme savings plan in June 2012 and I left Mutual and Federal in 2012.11.30. I resigned on the 1st of November and ...