On 23 January 2013 I placed an order online, which I paid for with my credit card. The purchase was for a birthday present and the order form indicated that it would take 2 - 3 working days for delivery (subject to availability). I still haven't had any delivery or any communication from ...
I ordered DVD's from the Look and Listen online store, expecting that they would keep to their 2-3 day delivery commitment statement on the website. The site mentioned that an agent would phone me in case the items would not be delivered in 2-3 days. The items weren't delivered. The call centre ...
I've ordered some items from the look and listen online store in December, order was place 12th of December 2012, confirmation of payment received by them on 13th December 2012. it is today the 5th of February 2013 and well guess what, I've still not received my order. An order that were supposed ...
I'm so sick and tired of the service from look and listen. Head office always gives empty promises and one excuse after another. However they never do anything about it. So if I have nowhere to voice my complaint then maybe I should stop buying at the company what so ever, there will come a point ...
Look & listen have a promotion on that if you buy 10 cd's or dvd's your 11th one is free. on the pamphlet it is written (BUY 10 GET 1 FREE no time limit. buy 10 of your favourite dvd's or cd's with no time limit and you can choose an 11th title for free) the sales person that told me about the ...
At the till, I found that one of my purchased DVDs was damaged, the teller assured me it just needed a clean, and after several minutes, finally found a disc cleaning kit. Despite her efforts, it was indeed heavily scratched. I asked for my money back, as I was in a rush, my late (20:30) movie ...