So I make a booking online with KULULA they take my money confirm the booking with a code (RKSILT). When I check my booking online later in the day it was not showing up. Upon calling KULULA they say no booking was made because the price went up while my transaction was being processed! They still ...
Why do you charge50% of the ticket price just to change 1 flight detail? the flight is the same price. Its not like the tickets are printed by you. I print it. Come to my restaurant, change your meal order so i can charge you more just for changing your mind. ...
17 Nov - I've logged a complaint on 27 Nov. The airways broke my suitcase. I can never use it again. The handles were broken.. Kulula told me a "Senior Staff member" will give me a call... ok so i've waited for almost 3 weeks... still no phone call and that from a senior staff member... ...
I flew Kulula CPT to ORT on 8 Jan. Resvtn. code LEMVBM. On 7 Jan I booked my golf clubs at an 'extra bag' cost of R245. This was debited to my visa card within seconds! The morning of my flight I changed my mind about the extra luggage and phoned Kulula. A helpful young lady cancelled the extra bag ...
I had booked a flight on Kulula to Cape Town for the 31/01/14. Only once we got to ORT did I realise that we were booked from Lanseria Airport and there was absolutely no ways that we could get there on time. I had booked the ticket online through Travelstart. Lulama was at the information desk. ...
I for one can understand why [URL Removed] is fighting competitors tooth and nail in the courts to prevent them from taking to the skies. It's because [URL Removed] is an absolute rip off and they know that any competition would see their customers leaving in droves to book their travel elsewhere. ...