I have a domestic airline ticket booked through Kulula on a BA flight which I need to cancel as I have in the mean time won an educational trip to France and will no longer be able to make the flight to Johannesburg for my holiday as previously planned. According to Section 17 of the CPA the ...
I was flying on Kulula MN595 from Lanseria to Durban today (22/05/13). The racks above my seat were full so I could not stow my carry on baggage. As I did not want to leave my carry on baggage in a rack that was too far from where I was seated I attempted to make space. As I was doing this I was ...
Flight MN512 on 19th April, DBN to Lanseria - Big flight delays, had to divert from DBN to Lanseria to ORT and back to Lanseria due to bad weather! Terrific staff on the flight made it almost a pleasure! I am sure they were very stressed, but handled it in their stride. Thanks to the Captain and ...
Kulula are big time money grabbers. Made an error on booking a flight, wanted to change the dates and now they want to charge an admin fee. Both flights are available. Notified them immediately after the error and now they want to charge extra. Bunch of money grabbers. will never use this airline ...
I would like to thank the staff of Kulula for their hospitality on 16 Feb 2013. Due to a recent surgery, I was not in the best condition to travel home. They helped me to check in and board my flight. They also helped me collect my baggage at Lanseria and waited with me till my husband fetched me. ...
My flight from Durban to jhb (flight660) was delayed by 3hours on the 17th Jan 2014. I arrived very late in jhb and my sister picked me up from the airport. We were unfortunately robbed on our way home and my handbag was with my valuables. I incurred costs in obtaining my travel documents and other ...