If missing my flight was not bad enough&having to book a BA Flight on 31 Jan (R1036), I had certainly learnt my lesson&pitched early on 2 Feb 14 for my return flight, only to be told that my flight was "on hold"&I should speak to "ticket sales" for my booking. I get ...
Good day. After arriving at the O.R. Tambo airport this morning, my wife and my two children proceeded to check-in at a kulula counter. my wife and kids were flying to capetown and i was assisting them to check-in. She had 1 suitcase with her and my 2 childrens clothing in it. The case weighed 23, ...
I booked a ticket on line. And had to cancel the ticket. And found out if I could transfer the ticket to another user as the airline is able to do it once the ticket is cancelled. I found out that we are unable to do it and the airline does not fascilitate the transfer. But if I cancel they will ...
I was due to fly kulula from lanseria to Cape Town on Sunday 2nd February but because My daughter was admitted to hospital I was unable to make the trip. I tried calling the call centre on Friday to cancel the bookings but was told they could not cancel without a letter of admission from the ...
2.5 weeks ago I was told that my case would be looked into regarding myself and my family not getting onto a Kulula flight due to overbooking. I paid a heft price for a ticket from George to JHB last month and got bumped off despite the fact we were at checkin with plenty time spare. As a result I ...
I recently attended a very tiresome conference in Johannesburg, and returned on Friday morning. We were very early at the airport - about 3 hours before the flight. We certainly didn't want to hang around with all the luggage. We decided to go and book in earlier and see what happens. We were ...