I have booked 2 flights well in advance and have been informed that they have been cancelled and I have been moved to earlier flights. When I phoned the call centre, they informed me that my only options are to move the flights to another time or I can request a refund. Neither of these options ...
My flight MN109 to Cape Town on 12 June 2013 has been cancelled. Without any consultation they have changed my booking to MN107 at 17:15 which is too early for me. I phoned the call centre, and after waiting for about 7 minutes on the line, the consult said 17:15 is the last Kulula flight and if I ...
I phoned the call center to help me book a flight to durban for a friend. when I said that I'm not completely sure of her names as per her ID, he told me that it does not matter, just as long as I put the name that they are known by. Well I did the payment for the ticket and 2 days later we went ...
I made a wrong purchace via the internet with my credit card. I immediatly contact the supplier to cancel my order without response. I contact kulula card on 22 April and faxed and mail them my letter of dispute the same day. They say it take 3 to 5 working days. When I follow up they say that its ...
Hi Ive send lots of e-mails the past two weeks. JUST to get a settlement Letter. I do not get any responce... only as statement. The bank do not want a statement... they want a settlement Letter. There is no number you can phone, if you phone customer care number on the credit card, they just said ...
I regularly receive [URL Removed] emails with their flight specials. My husband and I have wanted to go to Victoria Falls, Zimbabwe for some time, so in January this year I decided to make a booking and bought a package from [URL Removed] We got home last night from our trip and the whole ...