The check-in staff at the Cape Town International Kalula counter are in need of a little refinement and polishing. When my wife checked in with our 2 girls en-route to JHB, she checked in 2 bags, weighing 52 kg together. Less than 60, right?? Now, whereas I fully understand the policy this will be ...
THANK YOU FOR RUINING MY HOLIDAY BEFORE IT EVEN BEGAN WITH YOUR LOUSY NAME CHANGE POLICY. ...
It is the 2nd time this happens to me!! the first time was late last year and I had a very hard time getting my money back. The 2nd time was earlier today... I tried to book tickets for my parents online, the website confirmed that the transaction did NOT go through. So I tried again. again the ...
My Girlfriend and I flew from King Shaka International Airport to O.R Thambo International. Each person can bring 20 kg on board, so together it should be 40 kg's. We had one bag of 30 kg's which is significantly less than 40 kg's but had to pay additional R 250 for the excess This is ridiculous ...
I flew down from Johannesburg to Cape Town on a golf tour on the 14th of March. Unfortunately my golf bag and other luggage did not arrive and I was informed by the Kulula baggage office that it was still in Johannesburg. They agreed to deliver my bag when it arrived that afternoon which they duly ...
On 30 April 2013, my parents flew from Cape Town International to Lanseria Airport to visit me and my wife and arrived just after 10pm. When they collected their luggage, they noticed that the lock on one of their bags had been broken off and the bag was completely open. We immediately tried to ...