AfricaComplaints.com » Telecommunications » Complaint / review: Iburst - Three years!!! Iburst still trying to collect ZAR | #255004

Iburst
Three years!!! Iburst still trying to collect ZAR

I joined iBurst for a period of 3 days back in 2010 and cancelled due to the fact that there was no reception. iBurst then merged my personal account with a business account and proceeded to debit my bank account for three months running. After numerous telephone calls and emails I finally managed to speak to Sandra Smith of their Pre-Legal department who corrected the situation and refunded the incorrectly debited funds. They then ran another debit order for the sum that they had refunded and it was reversed at the bank. Situation resolved? One would think so - but NO - three years later and a person with the name of Shabeer Omer has now taken over the Pre-Legal department and demanding this sum of money through Shapira Sheik De Vries and Associates. He also refuses to refer the case to his superior - telling me that he is the SUPERIOR and meanwhile I receive sms' daily from SSDA. I have spoken to both companies numerous times - but to no avail. Anybody at iBurst interested in resolving this situation??..

Date:

Company: Iburst

Country: South Africa   City: Gauteng

Category: Telecommunications

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