I posted a complaint on 15 May about the HP cartridges. Niel from HP contacted me to confirm that Makro gave me the wrong cartridges for my HP Laserjet M1217nfw MFP. Makro wants to confirm with HP that they gave the wrong cartridges, but Makro can't get hold of Niel. Makro will replace the ...
My HP Officejet 8600 gave me an error message. I tried to troubleshoot until eventually I was instructed to contact HP. I bought the Printer in June 2013. I registered it for the 3 year warranty. I checked on the website in July and the warranty is expired!!!...This is ridculous! I contacted HP via ...
An brand new HP Laptop was obtained from Vodacom Vereeniging on a cellular contract. Within 2 months the letters on the keyboard started rubbing off and fading away. We went back to Vodacom, who said that it's not their problem, it is HP's problem. HP collected the laptop, took it away and ...
In January I requested a service to be done on our two plotters. Although the procedure was fairly lengthy, I eventually got a quotation number and telephone number to call. Two services were booked. Payment required up front was paid. The tech came out and completed a service on one machine but ...
I refer to an HP Pavilion G4 Serial No. 5cd312663mz, Model d7n61pa#AB2 LAPTOP I purchased on 17 April 2013. Since this date I had not switched it on until last week. Upon switching it on it was very-very slow and immediately, I contacted HP who advised to take in to ENSURE in Midrand to be looked ...
Our HP Officejet Pro printer went in for repairs while still under its 1year warranty. On its return, the faulty motherboard had been replaced with a second hand motherboard, registered to a company in the Eastern Cape. Plus the serial number sticker had been taken off the back of our original ...