63. Prepaid certificates, credits and vouchers
(2) A prepaid certificate, card, credit, voucher or similar device contemplated in subsection (1) does not expire until the earlier of -
(a) the date on which its full value has been redeemed in exchange for goods or services or future access to services; or
(b) three years after the date on which it was issued, or at the end of a longer or extended period agreed by the supplier at any time.
(3) Any consideration paid by a consumer to a supplier in exchange for a prepaid certificate, card, credit, voucher or similar device contemplated in subsection (1) is the property of the bearer of that certificate, card, credit, voucher or similar device to the extent that the supplier has not redeemed it in exchange for goods or services, or future access to services.
My guatrain card number is: 2370830451 3710 000 1089 1443
I bought a 32 day pass on the 8th of Februay for use 3 x a week from Centurion to Rosebank and back. As of yesterday my remaining balance of 13 trips is no longer available and have been advised by Gautrain that it has 'expired' after a month and that I lose out on what I have not used.
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